Frequently asked questions

Bounce is an all-in-one childcare management platform that helps preschools and daycare centers handle everything from attendance and billing to parent communication and progress tracking — all in one easy-to-use system.

Bounce is designed for:

• Nursery and preschool owners
• Directors and admins
• Teachers and caregivers
• Multi-branch operators

Whether you're running one center or managing several, Bounce scales to fit your needs.

Most centers are up and running in just 24–48 hours. Our onboarding team will guide you every step of the way with live walkthroughs, setup support, and training materials.

Absolutely. We designed Bounce to be as simple as using a smartphone. No complicated menus. No long manuals. Just clean screens, clear features, and friendly support if you ever get stuck.

Yes! You can book a free demo to see how Bounce works, ask questions, and explore features that match your center's needs — no strings attached.

With Bounce, you can:

• Automate attendance and check-ins
• Send daily reports to parents in seconds
• Handle billing and payments without chasing
• Simplify scheduling for staff
• Access all data from one smart dashboard

It saves your team hours each week — so they can focus on the kids, not the admin.

Parents love Bounce!

They can:

• Receive daily updates, photos, and reminders
• Chat with teachers or the center privately
• View reports and progress anytime from their phone
• Pay tuition quickly and securely

It builds trust, transparency, and better relationships.

Bounce is:

• Modern, intuitive, and built for today's centers
• Customizable to your center's needs
• Always improving with new features based on user feedback
• Backed by 24/7 real human support
• Available on all devices, including mobile apps

We listen to real educators — and that shows in every feature.

Yes. Data security is a top priority. Bounce uses advanced encryption, regular backups, and role-based access controls to make sure your center's data — and your families' data — is protected at all times.

Definitely. Bounce is built to scale. You can:

• Manage multiple branches under one account
• Assign permissions by branch, role, or team
• View reports by center or across all locations

Yep — and it's all included.

We offer:

• 1-on-1 onboarding
• Training webinars
• Video tutorials
• A live chat team that's always ready to help
• 24/7 support via email, phone, and chat

You sure can. With our white-label option, your app, emails, and forms can reflect your center's name, logo, and colors — so it feels like your own platform.

We offer flexible pricing based on your center size and needs. You'll only pay for what you use — no hidden fees or long-term contracts.

Yes! Parents can log in via the Bounce Parent App to:

• View reports, photos, and updates
• Chat with teachers
• Make payments
• Get event and activity reminders

It's simple, secure, and designed with families in mind.

We'd love to hear it! Many of Bounce's best features came directly from educators like you. Just share your ideas — and we'll listen.

Yep! Bounce works on:

• Desktop (web browser)
• Tablets
• iPhone and Android phones

Use it at the center, at home, or on the go.